Privacy policy

🔒 Privacy Policy

👋 — we’re Industrial Source, and we take your privacy seriously.

When you shop, sign up, scroll, or chat with us, we might collect a little info to make your experience smoother. But don’t stress — your data is safe with us.

👀 What We Collect (and Why)

We only collect the stuff we actually need, like:

  • Your name & contact details
  • What you buy or browse (so we can recommend cool stuff)
  • Info if you apply for a job
  • Emails or chats you’ve sent us

Basically, if you give it to us or if we need it to help you out, we might keep a record.

🙅 Unsolicited Info?

If you randomly send us stuff we didn’t ask for (like an unsolicited job app), we’ll delete it unless there’s a legal reason to keep it. No offense.

🧑‍💻 Using Your Info

We use your info to:

  • Process orders
  • Help with returns, refunds, etc.
  • Keep you in the loop with updates or promos
  • Improve our website + your experience

We won’t sell your info. Ever.

✉️ Marketing Emails

Only getting the good stuff 💌 We’ll only send you promos or updates if you’ve said “yes.” Changed your mind? Unsub in a click or hit us up at sales@industrialsource.com.au — no hard feelings.

🌏 Sharing Info (Sometimes)

Sometimes we might need to share your info with:

  • Suppliers (to get your order to you)
  • Our team overseas (yep, we’re global)
  • Legal authorities (only if it’s serious)

But again — we only share what's needed, when it’s necessary.

💾 Data Security

We lock your info down 🔐

  • Secure servers
  • Password-protected systems
  • Regular cleanups (we delete what we don’t need)

No online system is 100% hack-proof, but we do our best. You should also keep your own login details safe.

🍪 Cookies

We use cookies + IP tracking to:

  • Remember your preferences
  • See what pages you check out
  • Improve your experience

You can block cookies if you want, but some stuff on the site might not work as well.

🔄 Access + Edits

Wanna see what info we have on you? Or need to fix something? Just ask. We'll help, and we may ask for ID (to make sure it’s really you).

📣 Complaints?

Think we’ve messed up your data? Reach out at sales@industrialsource.com.au and we’ll look into it. Still not happy? You can go to the Aussie Privacy Commissioner.

🔁 Changes to This Policy

We might tweak this policy now and then. If we do, you’ll see it right here on this page. So maybe bookmark us or check in once in a while.

✅ By Using Our Site…

You're saying “yep, cool” to this Privacy Policy and how we handle data.